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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Zacarias

Maria Zacarias

June 17, 2026

5  out of  5
rating by Maria Zacarias
"Want to give Priscilla a big. Thank you for her help very courteous and kind very professional. Thank you, Priscilla."
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Desiree Mariscal

June 17, 2026

5  out of  5
rating by Desiree Mariscal
"Lilia did such a good job at answering all my questions and getting me a new policy in a timely manner!"
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Thomas Espinosa

May 5, 2026

1  out of  5
rating by Thomas Espinosa
"Just bad customer service and communication 😒"
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maty Reyes

April 16, 2026

5  out of  5
rating by maty Reyes
"Yo estuve con Jaime luna y su equipo hasta el año pasado y el error mas grande que cometi fue alejarme porque son excelentes"
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Laura Reyes

March 12, 2026

5  out of  5
rating by Laura Reyes
"Grasias a Maricela por su servicio y ayuda muy amable"
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el chompi

March 2, 2026

1  out of  5
rating by el chompi
"Siempre que ocupas algo Nunca contestan la línea de telfono y te dicen que dejes mensage y te regresan la llamada asta después de 2oh 3 días"
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Yvette De La Vega

February 27, 2026

5  out of  5
rating by Yvette De La Vega
"Had a wonderful experience with Mirsela Rodriguez young lady had great customer service and helpful on insurance information for me , I will definitely stay with the insurance location due to her knowledge and assistance."
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Roland Vargas Sr.

February 24, 2026

5  out of  5
rating by Roland Vargas Sr.
"Thank you Mari for helping me today with my policy and for setup my dss"
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Briana Salazar

February 20, 2026

5  out of  5
rating by Briana Salazar
"Wonderful experience from start to finish. Ms. Hernandez was especially attentive and knowledgeable, making sure all of my questions were answered. I felt well taken care of and would definitely recommend this insurance agency."
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Walter Johnson

February 20, 2026

5  out of  5
rating by Walter Johnson
"Great service along with great coverage at a very affordable price!"
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Ana Garcia

February 19, 2026

5  out of  5
rating by Ana Garcia
"Samantha was responsive, knowledgeable, and truly cared about helping me find the right coverage according to my insurance needs."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jaime Luna’s Team. "
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Debi Cartwright

February 17, 2026

5  out of  5
rating by Debi Cartwright
"Karen help me get answers on my policy refund & this years lower price."
We responded:
"Thanks so much for the amazing review, Debi! We really appreciate your support here in San Antonio . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Stefani Rincon

February 17, 2026

5  out of  5
rating by Stefani Rincon
"If you are in the market for insurance ask for Marisela Rodriguez, she is the best. Excellent customer service and she’s bilingual. She was very helpful and answered all my questions, definitely recommend going with her."
We responded:
"We are grateful for your 5-star review, Stefani! Thanks for taking a moment to share your positive rating of State Farm Agent Jaime Luna’s Team here in San Antonio . "
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Phyllis Martin

February 16, 2026

5  out of  5
rating by Phyllis Martin
"Karen is amazing and so very helpful
Very kind on the phone"
We responded:
"Wow, thank you for the 5-star review, Phyllis! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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L. M.

February 16, 2026

5  out of  5
rating by L. M.
"Love this agency. Karen is amazing and is always very helpful. I appreciate all the hard work she does with all my policies! :)"
We responded:
"Thank you for the 5-star review, L.! Here on State Farm Agent Jaime Luna’s Team, we are proud to serve our community and appreciate your recognition. "
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Anna Casias

February 16, 2026

5  out of  5
rating by Anna Casias
"My agent Karen has been kind and trustworthy with all she's helped me and my family."
We responded:
"Thank you for your kind review of State Farm Agent Jaime Luna’s Team. We appreciate it! Thank you for the amazing review, Anna! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Selia salgado

February 16, 2026

5  out of  5
rating by Selia salgado
"Lilia was very helpful with my policy and assisted with understanding the dss."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jaime Luna’s Team here in San Antonio . "
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Joe Uvalle

February 12, 2026

5  out of  5
rating by Joe Uvalle
"Mari was very helpful when I went in to the office to sign some paperw"
We responded:
"Joe, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jaime Luna’s Team here in our San Antonio office. "
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Nancy Ma

February 10, 2026

5  out of  5
rating by Nancy Ma
"Really happy with the service I get at State Farm. Karen has always been a joy to talk to and helps me with all my policy’s fast. I have been a long time customer of theirs and will continue to be."
We responded:
"Nancy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jaime Luna’s Team is just a call or email away!"
Profile photo of Patricia Flores

Patricia Flores

February 10, 2026

5  out of  5
rating by Patricia Flores
"Pay my bill by phone. Karen was friendly and took my payment without any trouble."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Consuelo Pena

February 9, 2026

5  out of  5
rating by Consuelo Pena
"Mari fue muy amable conmigo. Me pudo ayudar con mi aplicación de State Farm y me contestó todas mi preguntas."
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Luis Martinez

February 9, 2026

5  out of  5
rating by Luis Martinez
"Samantha with my Life insurance, she was very helpful and knowledgeable.
Thank you"
Profile photo of Concepcion Fraga

Concepcion Fraga

February 5, 2026

5  out of  5
rating by Concepcion Fraga
"Mari fue muy amable conmigo y me enseño como usar el app de State Farm"
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Adam Ramirez

December 23, 2025

1  out of  5
rating by Adam Ramirez
"I called two times to take off insurance on a vehicle that I have just sitting there never took it off"
Profile photo of Leon Maldonado

Leon Maldonado

December 16, 2025

5  out of  5
rating by Leon Maldonado
"Mari siempre es muy amable y siempre está dispuesta en ayudar en lo que se ofrezca. Siempre muy linda."