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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zachary Medina

Zachary Medina

September 24, 2024

5  out of  5
rating by Zachary Medina
"SANDY RUIZ Is a great representative!! Had all the information and knowledge on how to handle my concerns! 100/10 customers service! Thanks you!"
We responded:
"Thank you, Zachary! I'm glad to hear that Sandy was able to address your concerns with such expertise. We appreciate your kind words and are grateful for your recognition of her excellent customer service. If you need any further assistance, our office is always here to help. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Teresa Gonzales

September 24, 2024

5  out of  5
rating by Teresa Gonzales
"Professional and very helpful. Our family appreciates your expertise."
We responded:
"Teresa, Thank you for your kind words! I'm glad to know that our expertise has been helpful to your family. We truly appreciate your trust in our services. If you ever need further assistance, don't hesitate to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Jacob Luna

Jacob Luna

September 20, 2024

5  out of  5
rating by Jacob Luna
"Been a customer for a few years now. Have always had great customer service. Always available to help me and answer any questions that I have."
We responded:
"Jacob, thank you for your kind words and for being a loyal customer over the years! I'm glad to know that our team has consistently provided great customer service and been available to assist with your questions. We're always here to help with any future needs you may have. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Adrian Rodriguez

Adrian Rodriguez

August 30, 2024

5  out of  5
rating by Adrian Rodriguez
"Agents misty and Sandra have been great to work with both have helped me get affordable insurance on both of my cars and are super helpful all the time, highly recommend them"
We responded:
"Adrian, thank you for your kind words! I'm glad to hear that Misty and Sandra have been able to assist you with affordable insurance for your autos. Their dedication to helping our customers is truly appreciated. If you need any further assistance, we're always here to help. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Torque SS

August 30, 2024

5  out of  5
rating by Torque SS
"Had a great experience with Sandy Ruiz took her time gave us a great rate and explained everything couldn't have asked for better service."
We responded:
"Thank you, Torque, for sharing your experience! I'm glad Sandy was able to provide you with a great rate and thorough explanations. We appreciate your feedback and are here for any future needs. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Nikki Hinojosa

Nikki Hinojosa

August 28, 2024

5  out of  5
rating by Nikki Hinojosa
"Always have great service with Statefarm! Sandy was so helpful with walking me through the process of my auto insurance! And is so quick by getting back to me with any questions or concerns I may have!"
We responded:
"Nikki, thank you for your wonderful review. I'm glad to hear that Sandy was able to assist you with your auto insurance and address your questions promptly. We appreciate your trust in our service and look forward to helping you with any future needs. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Russell Vanlandingham

Russell Vanlandingham

August 13, 2024

5  out of  5
rating by Russell Vanlandingham
"I couldn't be more pleased with the customer service, professionalism and how Luna Insurance assisted from start to finish with getting my Vehicle Insured. While most companies I've dealt with find ways to upcharge you or get you with hidden fees, Luna Insurance Agency went out of the way to help me not only save money but find an Insurance Policy that fits my Budget. It's great these days to still find a company that actually looks to save you money while providing a quality service. Thanks Luna and special thanks to Ms.Sandra Ruiz and Jose for your assistance and approach to putting the Customer first! Russell Vanlandingham"
We responded:
"Hey Russell, Thanks a lot for your awesome review! I'm really glad our team could assist you from start to finish with getting your vehicle insured. It's great to know you found a policy that fits your budget without any hidden fees. Sandra and Jose are fantastic, and I'll make sure they know how much you appreciated their help. If you need anything else, feel free to reach out! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Natalie Balderas

Natalie Balderas

August 10, 2024

5  out of  5
rating by Natalie Balderas
"Karen was very helpful on a last minute request! ☺️"
We responded:
"Hey Natalie, Thanks for the awesome review! I'm glad Karen could help you out with your last-minute request! If you need anything else, we're here for you. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of R

R

August 7, 2024

5  out of  5
rating by R
"I have the utmost respect for Miss Jazmyn and the office staff of Mr. Jaime Luna who took care of my issues when it came to my insurance needs. She was very professional and very quick in assisting me with my problems. I only wish that all insurance companies could be as efficient and reliable as this office is because in these current challenging times, good insurance companies are very hard to come by...I know Mr. Luna values his staff because it reflects in their performance while doing their jobs.....GOOD WORK AND KEEP IT UP!"
We responded:
"Hey R, thank you for your kind words. I'm glad Jazmyn and our team could assist you quickly and professionally. We truly value our staff, and it's great to see their hard work reflected in your experience. We're here for any future needs you might have! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Eunice and Barret

Eunice and Barret

August 7, 2024

5  out of  5
rating by Eunice and Barret
"Wonderful experience working with Jaime. He was courteous, prompt, and helpful. Got my car and renters insurance sorted at what I believe to be the best rate I could have gotten at this point in time."
We responded:
"Hey Eunice and Barret, Thanks so much for the awesome review! I'm glad I could help you get your car and renters insurance sorted at a great rate. If you need anything else, feel free to reach out! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Clarence Buffin

Clarence Buffin

August 7, 2024

5  out of  5
rating by Clarence Buffin
"I reached out to my State Farm Agency about a discrepancy about my payment method, yearly versus monthly and Ms Sandra was able to clear this up for me, thank you."
We responded:
"Hey Clarence! Thanks for the awesome review! I'm glad Sandra could help clear up the payment method discrepancy for you. If you need anything else, we're here for you! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Sally Medellin

July 25, 2024

5  out of  5
rating by Sally Medellin
"Misty was super helpful and patient in working with me! She made it so easy!"
We responded:
"Sally, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Martha Sandoval

Martha Sandoval

July 17, 2024

5  out of  5
rating by Martha Sandoval
"I recommend Jose Jimenez as a very good insurance agent. He really help me with my vehicle insurance and gave me a good price."
We responded:
"Thank you, Martha, for your positive feedback about Jose! I'm glad he could assist you with your vehicle insurance and provide you with a good price. We appreciate your recommendation and are here for any future insurance needs you may have! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Orfelinda Villarreal

Orfelinda Villarreal

July 12, 2024

5  out of  5
rating by Orfelinda Villarreal
"Mari was very helpful polite and knowledgeable. Always a pleasure to see/speak with her."
We responded:
"Thank you for your kind words, Orfelinda! I'm glad Mari was helpful, polite, and knowledgeable during your visit. We appreciate your feedback and look forward to assisting you again in the future. Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Eddie Flores

Eddie Flores

July 11, 2024

5  out of  5
rating by Eddie Flores
"Very thankful for Ms. Jazmyn Luna! From the very beginning of asking about policies and coverages she was very knowledgeable and insightful! Will definitely be sticking around with the Luna Nation knowing that they have people like Ms. Jazmyn ready to assist at a moments notice!"
We responded:
"Thank you, Eddie! We're ecstatic to hear that Ms. Jazmyn provided you with knowledgeable and insightful assistance regarding policies and coverages. We're grateful to have her on our team and look forward to continuing to assist you as part of the Luna Nation! Feel free to reach out for any future insurance needs. Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Valerie Vazquez

June 28, 2024

5  out of  5
rating by Valerie Vazquez
"I wanted to say thank you to Ms. Mari for helping me she has wonderful customer service :)"
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Dwyane Carter

June 26, 2024

5  out of  5
rating by Dwyane Carter
"Mari and Jose have done tremendous job here getting me the best quote for home owners insurance. Also every time I come Mari always offers Coke."
We responded:
"Thank you, Dwyane, for recognizing Mari and Jose's exceptional service in finding you the best home insurance quote! We're pleased to hear that Mari's hospitality has added to your experience. We're grateful for your positive feedback and look forward to assisting you further. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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juventina chapa

June 26, 2024

5  out of  5
rating by juventina chapa
"Muy amable mary"
We responded:
"Juventina, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Barry Baylon

Barry Baylon

June 26, 2024

5  out of  5
rating by Barry Baylon
"Awesome people here, so easy to talk too and they will provide you what you need fast."
We responded:
"Thank you for the great feedback, Barry! We're happy that you found our team easy to talk to and quick to meet your needs. Providing fast and efficient service is important to us, and we're glad we could deliver that for you. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Margie Garza

Margie Garza

June 24, 2024

5  out of  5
rating by Margie Garza
"Mari is always nice when I come in to make my payments and is always willing to help."
We responded:
"Margie, I'm pleased to hear that Mari consistently provides excellent service when you visit our office. We're grateful for her helpful attitude and willingness to assist you with your payments. Thank you for recognizing Mari's dedication to ensuring a positive experience for you! Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Michael Clevenger

June 21, 2024

5  out of  5
rating by Michael Clevenger
"Jose was very helpful polite and attentive in helping me..I took statefarm cause of Jose and I will stay cause of him..thank u"
We responded:
"Michael, I'm thrilled to hear that Jose provided you with helpful, polite, and attentive service! We're pleased that you chose State Farm because of Jose and that you plan to stay with us. Thank you for your kind words, and we look forward to assisting you further in the future! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Cassandra Figueroa

Cassandra Figueroa

June 20, 2024

5  out of  5
rating by Cassandra Figueroa
"Great experience! Super helpful. Rossie Hernandez has the best customer service!!"
We responded:
"Cassandra, we're thrilled you had a great experience with Rossie Hernandez! We're pleased to hear she provided the best customer service. Thank you for your positive feedback, and we look forward to assisting you in the future! - Jaime Luna, State Farm Insurance Agent, San Antonio, TX"
Profile photo of Norbit Alvarez

Norbit Alvarez

June 20, 2024

5  out of  5
rating by Norbit Alvarez
"Rossie is so informative and helpful! Glad she’s taking care of my insurance!"
We responded:
"Norbit, I'm thrilled to hear that Rossie provided you with informative and helpful service for your insurance needs! We're pleased to have her on our team, ensuring you receive top-notch assistance. Thank you for choosing our office for your insurance - we're here for you anytime you need us! - Jaime Luna, State Farm Insurance Agent, San Antonio, TX"
Profile photo of Jocelyn Salas

Jocelyn Salas

June 19, 2024

5  out of  5
rating by Jocelyn Salas
"So glad to have switched over to State Farm! Jose was able to get me a lower rate not only for my vehicle but as well as my home insurance!"
We responded:
"Jocelyn, we're thrilled you made the switch to State Farm! I'm pleased Jose could secure you lower rates on both your vehicle and home insurance. Thank you for choosing us for your insurance needs! Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Emily Sanchez

Emily Sanchez

June 18, 2024

5  out of  5
rating by Emily Sanchez
"Shopping around for insurance can be dreadful, the staff at Jaime Luna- State Farm are exceptional at what they do. We not only have our vehicles but also our home. Was excited to see the office now offers life insurance. This is your one stop office for all of your insurance needs. The staff at this location really do care about all their clients. Thanks Jaime Luna and team!"
We responded:
"Emily, we are thrilled to hear you are pleased with our insurance services for your vehicles, home, and now life insurance! Our team at Jaime Luna - State Farm Agency is grateful for your kind words and we are elated to be your one-stop office for all your insurance needs. Thank you for recognizing our exceptional care for clients. We look forward to assisting you further! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"