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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patricia Chavez

September 15, 2026

5  out of  5
rating by Patricia Chavez
"Muchas gracias a Priscila por toda su ayuda."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jaime Luna’s team. "
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Connie Vazquez

September 11, 2026

5  out of  5
rating by Connie Vazquez
"Wonderful experience with Lilia at the office. She helped me set up my State Farm app. Also really enjoyed our conversation. Recommend to all my friends and family!!!!"
We responded:
"Thank you for the 5-star review of Jaime Luna’s team - we really appreciate your kind words! "
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Jesus Morin

September 4, 2026

5  out of  5
rating by Jesus Morin
"Estoy muy feliz con mi aseguranza, es un seguro confiable y Angelina siempre me ayuda cuando tengo alguna pregunta sobre mi poliza de seguro!!"
We responded:
"Thank you so much for the 5 stars, Jesus! We truly appreciate your feedback and are always happy to help whenever you need us. "
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James Laque

September 4, 2026

5  out of  5
rating by James Laque
"Colin was very informative and was able to get me a great price on a quote for my autos & home."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Alex Rios

September 3, 2026

5  out of  5
rating by Alex Rios
"Aderana and Kathy the whole state farm office have been so helpful I've gotten other quotes from other insurances a little cheaper but I feel the love ❤️ there at state farm thank you very much"
We responded:
"Alex, thank you for the fantastic review! We’re always here to support you with your insurance needs in San Antonio. "
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Maria De Leon

September 3, 2026

5  out of  5
rating by Maria De Leon
"Excelente servicio de lilia. Muy amable."
We responded:
"Wow, thank you for the 5-star review, Maria! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Sylvia Espinoza

September 2, 2026

5  out of  5
rating by Sylvia Espinoza
"Enjoy doing business with Priscilla at this office .Very professional and she explains step by step no rushing through the phone calls. Everyone in the office are very friendly and polite. Will recommend to family and friends.Thank you so much Priscilla for all your help."
We responded:
"Sylvia, thank you for taking the time out of your day to leave us a review! We love hearing about how Jose provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Sylvia Santos

September 1, 2026

5  out of  5
rating by Sylvia Santos
"Thank you to Priscila for helping me set up my SF App."
We responded:
"Sylvia, thank you for the amazing review! Our San Antonio insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jaime Luna, your State Farm Agent "
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Katherine Montenegro

August 26, 2026

5  out of  5
rating by Katherine Montenegro
"Went into the office & Priscila was very helpful with setting up my drive safe & save. 😊"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jaime Luna’s team. "
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Donna Cimental

August 21, 2026

5  out of  5
rating by Donna Cimental
"Andrea was an excellent help explaining every question in detail Super friendly It was a stress free visit 😊"
We responded:
"Donna, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in San Antonio. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jaime Luna and Team "
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April Beltran

August 20, 2026

5  out of  5
rating by April Beltran
"Katelyn was very helpful with figuring out a life insurance payment."
We responded:
"April, thank you for the fantastic review! We’re always here to support you with your insurance needs in San Antonio. "
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Yoana Mendoza

August 19, 2026

5  out of  5
rating by Yoana Mendoza
"La agente Andrea es muy amable muy paciente ayuda en todo..."
We responded:
"Yoana, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jaime Luna and Team "
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Matthew Young

August 18, 2026

5  out of  5
rating by Matthew Young
"Working with Katelyn was great. She handled my issue and updated my policy over the phone. 5 stars for sure! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Matthew, thank you for the fantastic review! We’re always here to support you with your insurance needs in San Antonio. "
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Maria Aguilar

August 14, 2026

5  out of  5
rating by Maria Aguilar
"Katelyn answered the phone and was courteous and friendly. She answered my questions to my satisfaction."
We responded:
"Maria, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Yasir

August 7, 2026

5  out of  5
rating by Yasir
"great Kayleen is the best"
We responded:
"Thank you so much for your wonderful feedback of us here at Jaime Luna’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jaime Luna’s Insurance Team "
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A I

August 7, 2026

5  out of  5
rating by A I
"⭐⭐⭐⭐⭐

I had an excellent experience with State Farm. From the beginning, their team was very professional, friendly, and responsive. They took the time to explain everything clearly, answered all of my questions, and made the entire process simple and stress-free. I really appreciate how they treated me and how quickly they helped me with everything I needed. Great customer service and a very reliable insurance company. I would definitely recommend State Farm to family and friends!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Guillermo Suero

July 28, 2026

5  out of  5
rating by Guillermo Suero
"Andrea and Lilia muy buen servicio muy amable"
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Simone Fields

July 27, 2026

5  out of  5
rating by Simone Fields
"Katelyn Harrison made switching my vehicle insurance to State Farm incredibly easy. She was friendly, knowledgeable, and very responsive throughout the process. Everything was handled quickly and professionally, and she answered all of my questions. I highly recommend working with Katelyn if you’re looking for excellent customer service!"
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Danielle Mobley

July 27, 2026

5  out of  5
rating by Danielle Mobley
"If you’re in need of auto insurance, Stephen B. is the one you wanna call. He made the process so quick and easy, answered any questions I had, as well as ensuring that I understood everything with each step. Best experience I’ve had!"
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Mony Jmz

July 27, 2026

5  out of  5
rating by Mony Jmz
"great service all around at this location. lilia did a great job reviewing my coverage and also insuring that im fully covered with life insurance. reccomending to everyone i know!!"
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Dalton Shirley

July 24, 2026

5  out of  5
rating by Dalton Shirley
"Stephen was very helpful and knowledgeable. Responded quickly and explained everything that I needed to know about switching over."
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John Balboa

July 21, 2026

5  out of  5
rating by John Balboa
"Came in to speak with Colin, Andrea assisted me in office today. Enjoyed our conversation and the service I was provided."
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Edwardo Leija

July 21, 2026

5  out of  5
rating by Edwardo Leija
"Great customer service. Love coming to the office to review my policies. Lilia is always so helpful and answers all my questions. We have a great time laughing. And I got to meet Andrea who was also so helpful."
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Michele Nieto

July 17, 2026

5  out of  5
rating by Michele Nieto
"I’ve been with them for over 4 years, and I can’t recommend them enough! Katelyn recently helped me add my teen driver to my auto insurance, and I was expecting my rates to skyrocket. Instead, she took the time to find me an amazing rate that fit my budget. She also helped me get set up with life insurance, making the entire process easy and stress-free.

Katelyn is knowledgeable, responsive, and genuinely looks out for her clients. She goes above and beyond to make sure you’re getting the best coverage at the best price. If you’re looking for someone who truly cares and will work hard to save you money, she’s the one to call. Thank you, Katelyn!"
We responded:
"Hello Michelle! Thank you so much for the kind review! We are blessed to have you as a policyholder and happy to have Katelyn on our team! She is amazing and we appreciate the feedback. 🙏🏼"
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Young Grasshopper

July 15, 2026

5  out of  5
rating by Young Grasshopper
"Very professional!!!!"