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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of vanessa vargas

vanessa vargas

October 30, 2026

5  out of  5
rating by vanessa vargas
"I have been with State farm for 10+ years. I have always encountered amazing customer service but today Chelsea went above and beyond! I recently purchased a vehicle and might not have coverage since underwriting found an error with people in our home. She did all she could and got in touch with them immediately and made it work! I'm thankful for her tenacity and stive for customer service!"
We responded:
"Vanessa, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Carmen Muniz

October 30, 2026

5  out of  5
rating by Carmen Muniz
"My agent Chelsea was very patient and sweet. She took the time to help me with my auto bill."
We responded:
"Thank you for the 5-star review, Carmen! We’re proud to serve the San Antonio community and truly appreciate your support. "
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Janie Hernandez

October 26, 2026

5  out of  5
rating by Janie Hernandez
"Chelsea was very patient and sweet. Helped answer all of my questions."
We responded:
"Thanks so much for the fantastic rating, Janie! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Eduardo Ramos

October 26, 2026

5  out of  5
rating by Eduardo Ramos
"Lilia did a great job in assisting me with my policy, very polite and kind. Priscila also assisted me by making me laugh. I enjoy coming to the office always feel very welcomed."
We responded:
"Thank you for the 5-star review, Eduardo! We’re proud to serve the San Antonio community and truly appreciate your support. "
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Ramon Trevino

October 23, 2026

5  out of  5
rating by Ramon Trevino
"Prisicilla was great"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in San Antonio to know you had such a great experience with us. "
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lupe Salas

October 22, 2026

5  out of  5
rating by lupe Salas
"The insurance agent that assisted me was very helpful, friendly and very knowledgeable Her name is Chelsea, She helped me with different scenarios on how to save money on my insurance policy while also helping me with different types of insurances.
She will be following up with me on a later date to discuss more business."
We responded:
"Thank you so much for the 5-star rating, lupe! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jaime Luna "
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Martha Valadez

October 17, 2026

5  out of  5
rating by Martha Valadez
"Naomi from State Farm called us and was so kind and helpful. It’s always a pleasure speaking with their team. Thank you, Naomi, for the wonderful customer service!"
We responded:
"Thanks so much for the fantastic rating, Martha! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Isabel Casas

October 15, 2026

5  out of  5
rating by Isabel Casas
"Colin’s was very friendly and amazing he help me get my policy and was very knowledgeable and went over everything. I would definitely recommend him to my family and friends."
We responded:
"Thank you so much for the 5 stars, Isabel! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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John Balboa

October 14, 2026

5  out of  5
rating by John Balboa
"Chelsea was very helpful and professional I really appreciate her help."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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ramon Olazaran

October 14, 2026

5  out of  5
rating by ramon Olazaran
"Chelsea Tonnu was great today. Great customer service."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jaime Luna’s team. "
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Blanca Saucedo

October 9, 2026

5  out of  5
rating by Blanca Saucedo
"Muchas gracias a Priscila por ayudarme hoy en este dia. Muy amable!"
We responded:
"Blanca, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my San Antonio insurance team! - Your State Farm Agent, Jaime Luna "
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Viri Rayas

October 7, 2026

5  out of  5
rating by Viri Rayas
"Great service from Chelsea."
We responded:
"Hi Viri, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Jaime Luna, Your State Farm Agent "
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shasha Luve

October 7, 2026

5  out of  5
rating by shasha Luve
"The game me a deal that was better coverage and at a lower rate. They are polite and professional."
We responded:
"shasha, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in San Antonio. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jaime Luna and Team "
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Veronica Garcia

October 6, 2026

5  out of  5
rating by Veronica Garcia
"Chelsea was very helpful and kind answer all my questions"
We responded:
"Thanks so much for the fantastic rating, Veronica! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Ruben Luna

October 6, 2026

5  out of  5
rating by Ruben Luna
"Huge thank you to Priscila for helping me out today! Was in & out of the office in less than 10 minutes."
We responded:
"Thank you so much for your wonderful feedback of us here at Jaime Luna’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jaime Luna’s Insurance Team "
Profile photo of Christopher Hayes

Christopher Hayes

September 28, 2026

5  out of  5
rating by Christopher Hayes
"Chelsea Tonnu was really amazing on getting me set up for my car insurance on my new vehicle and helping me understand what plans were good for what I am driving. Thank you so much I can't wait to do more business with you guys in the future"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in San Antonio to know you had such a great experience with us. "
Profile photo of Luis Orozco Jr

Luis Orozco Jr

September 25, 2026

5  out of  5
rating by Luis Orozco Jr
"Excellent work for me was taken care of my payment and a great service for my questions... Will recommend to other's..."
We responded:
"Thank you for the 5-star review, Luis! We’re proud to serve the San Antonio community and truly appreciate your support. "
Profile photo of Sylvia Espinoza

Sylvia Espinoza

September 23, 2026

5  out of  5
rating by Sylvia Espinoza
"My experience today with Chelsea was pretty good. She is very polite ,helpful and friendly. She is on the ball with my situation. I am so grateful for all her help. Nothing but good vibes."
We responded:
"Sylvia, thank you for taking the time out of your day to leave us a review! We love hearing about how Jose provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Mariela Rivera

September 22, 2026

5  out of  5
rating by Mariela Rivera
"Naomi was very helpful, every time I call it’s always been a good interaction with all the staff."
We responded:
"Mariela, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my San Antonio insurance team! - Your State Farm Agent, Jaime Luna "
Profile photo of Josie Bryant

Josie Bryant

September 22, 2026

5  out of  5
rating by Josie Bryant
"A BIG THANK YOU to Chelsea and Lily at the Palo alto office was worried about paying my bill, these ladies were amazing going out of their way to make my day ,just wished every company had a Chelsea and Lilly ,again thank you!"
We responded:
"Josie, thank you for the amazing review! Our San Antonio insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jaime Luna, your State Farm Agent "
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Arthur Conde

September 21, 2026

5  out of  5
rating by Arthur Conde
"Great help Chelsea was and really kind representative explained things very well. So far happy with State farm ."
We responded:
"Arthur, thank you for the fantastic review! We’re always here to support you with your insurance needs in San Antonio. "
Profile photo of Leon Maldonado

Leon Maldonado

September 21, 2026

5  out of  5
rating by Leon Maldonado
"Priscila and Lilia did a great job assisting me with my claim questions. Made the process so easy."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in San Antonio. "
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david jones

September 18, 2026

5  out of  5
rating by david jones
"rossie got me the best deal and coverage i needed! at the best price for the coverage! so now i have the peace of mind of having a policy without breaking the bank.! thanks!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jo Mata

September 18, 2026

5  out of  5
rating by Jo Mata
"Lilia was great today assisting me on understanding my coverages."
We responded:
"Thank you so much for the 5-star rating, Jo! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jaime Luna "
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Patricia Chavez

September 15, 2026

5  out of  5
rating by Patricia Chavez
"Muchas gracias a Priscila por toda su ayuda."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jaime Luna’s team. "